TERMS & CONDITIONS

Last updated: 16/09/2026

By using this website, you agree to the following terms.

About this site

This website is operated by Zoe Hayes [/ trading name / ABN, if applicable], providing information about brand and identity strategy services, corporate consulting, keynotes and workshops.

Content and intellectual property

All content on this site, including text, the "Identity Lag" and "Brand Archaeology" methodologies, and any related material, belongs to Zoe Hayes unless otherwise stated. You may not reproduce, distribute or use it commercially without written permission.

No professional advice

The content on this site, including talk descriptions, workshop outlines and general commentary, is for informational purposes only. It doesn't constitute personalised business, career, legal or financial advice, and using this site or reading its content doesn't create a client relationship. Any actual engagement (The Unlocking, corporate consulting, a keynote or workshop booking) is governed by a separate agreement entered into directly with Zoe Hayes.

Enquiries and bookings

Submitting a form on this site is an enquiry, not a booking or contract. Any paid engagement is confirmed separately, in writing, once scope, dates and fees are agreed.

Limitation of liability

To the extent permitted by law, Zoe Hayes isn't liable for any loss or damage arising from your use of this website, including reliance on any general information it contains.

Third-party links

This site may link to third-party websites (for example, Substack or LinkedIn). I'm not responsible for the content or privacy practices of those sites.

Governing law

These terms are governed by the laws of Queensland, Australia.

Changes to these terms

These terms may be updated from time to time. The date at the top shows when they were last revised.

Contact

Questions about these terms: zoe@zoehayes.co